Peace of Mind
When you arrive to your office, do you
know if your
computers are running?
With The Automated Office you do!
Experience Matters:
30 Years and Counting
We
have been working in the personal computer industry for over 30 years.
Concentrating on Dental Offices and the Financial Industry. Call us today (804) 539-1500 and find out how you can
provide you with the
Peace of Mind you deserve.
Our technicians are Microsoft and HIPAA Certified.
Updated: November 25th. 2011
HIPAA:
Computer Regulations
The
United States Government has taken this position regarding HIPPA Computer
Regulations:
Each organization that uses communications or networks would be required to
protect communications containing health information that are transmitted
electronically over open networks so that they cannot be easily intercepted and
interpreted by parties. Click here for more.
Updated: November 25th, 2011
Recent Events:
VCU Hacking Expose's 176,000 Individuals
The
forensic investigation in this case uncovered that software was added to a server.
This software added accounts allowing access to student records. With The
Automated Office systems in place, the account adds would have been reported and
we would be able to take immediate corrective action to stop the breach.
Updated: November 20th, 2011
Our Business Model
-
Our approach is different from most as we are built on a proactive vs. reactive scenario. Most companies will come to your office and repair your computers after they fail. We take a different approach. We monitor them for tell tale signs of impending failure and proactively repair them. We also employ software and hardware solutions that allow your computers to recover almost immediately from failure or virus attacks.
Now, some have asked “Will we repair your computers even if they are not monitored?”
Of course we will, but we have found the “Peace of Mind” that comes with the monitoring is priceless.
Dentist Care
- Dentist Care is our specialized system for Dentist. With this system we monitor the most important computer in your office "The Server". This Server holds all your patient data and application software that allows your office to run. It also holds log files that report on the health of the computer, logons and failed logon attempts.
With our proprietary system, we monitor your systems 24 x 7 x 365 for the following items:
Hardware and Software Warning Messages
System Up Time and Hard Disk Capacity
HIPAA Logging / Monitoring of the following:
| Logon / Logoff Monitor | Invalid Logon Attempts | Audit Logs |
Server monitoring allows us to stay on top of issues and you to stay in compliance with HIPAA regulations, providing both of us with "Peace of Mind".
Disaster Recovery / Business Continuity Planning
-
Be Prepared. That's the motto of the Boy Scouts.
We have helped many companies develop their Disaster Recovery Plan. If you don't have one, you might want to call before disaster strikes. Visit our BCP link at the top for more infomation.
Value
-
Our goal is to provide you with the best service money can buy.
Value as defined by Merriam-Webster is:
a fair return or equivalent in goods, services, or money for something exchanged.
With this in mind, our hardware prices are pass-through. What this means to you is that we shop around to find you the best value and what we pay is what you pay, plain and simple.
The Automated Office
